Privacy Policy
At Lacoochee Movers, we value the privacy and security of our customers’ personal information. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or utilize our moving and storage services. By using our website or services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We collect both personal and non-personal information to improve the services we provide. The types of information we collect include:
Personal Information: This includes information you provide directly, such as your name, address, phone number, email address, payment information, and details about your move (e.g., items to be moved, moving dates, and special requests).
Non-Personal Information: We collect data about how you interact with our website, such as your IP address, browser type, operating system, and website usage statistics (e.g., pages viewed, time spent on the site). This information helps us enhance the functionality and user experience of our website.
2. How We Use Your Information
We use the information we collect to provide, maintain, and improve our services. The ways we use your personal information include:
To Process Transactions: Your personal and payment information is used to process payments, fulfill orders, and deliver our moving services.
To Communicate with You: We may use your email or phone number to confirm appointments, send updates about your move, respond to customer service inquiries, and share promotional offers or service updates if you have consented to receive such communications.
To Improve Services: We analyze non-personal data to understand how customers use our website and services, allowing us to improve the user experience and address any issues or feedback.
To Comply with Legal Requirements: We may use your information to comply with applicable laws and regulations, enforce our terms of service, and resolve disputes.
3. How We Protect Your Information
We are committed to safeguarding your personal information. We use a variety of security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. These include:
Encryption: Sensitive data, such as payment information, is encrypted to prevent unauthorized access during transmission.
Access Controls: Only authorized employees and contractors have access to personal data, and they are required to maintain confidentiality.
Regular Audits: We perform regular security audits to ensure that our data protection practices are up to date and effective.
However, no security system is completely secure, and we cannot guarantee the absolute security of your information. We encourage you to take precautions when sharing personal information online.
4. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted third-party service providers to help us perform tasks related to our services. These third parties are required to protect your data and use it solely to perform services on our behalf.
We may share your information in the following situations:
Service Providers: We may share your information with third-party service providers who assist us with payment processing, customer support, email marketing, and other business functions.
Legal Compliance: We may disclose your information if required to do so by law or in response to a valid legal request (e.g., subpoena, court order, etc.).
Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the new owner as part of the transaction.
5. Cookies and Tracking Technologies
We use cookies and other tracking technologies to enhance the functionality of our website and improve your experience. Cookies are small files stored on your device that help us remember your preferences and analyze website traffic.
You can control the use of cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.
6. Your Rights and Choices
As a customer, you have the following rights regarding your personal information:
Access: You have the right to request access to the personal information we hold about you.
Correction: You can request that we update or correct any inaccuracies in your personal information.
Deletion: You can request that we delete your personal information, subject to certain legal limitations.
Opt-Out: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails or contacting us directly.
To exercise these rights, please contact us at info@lacoocheemovers.com.
7. Children’s Privacy
Our services are not intended for children under the age of 13, and we do not knowingly collect or solicit personal information from children. If you believe we have inadvertently collected information from a child under 13, please contact us, and we will take steps to delete the information.
8. Changes to This Privacy Policy
Lacoochee Movers reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated “Last Revised” date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
- Email: info@lacoocheemovers.com
- Phone: +1 352-722-3892
- Address: 38915 FL-575, Lacoochee, FL 33537, United States
